Frequently Asked Questions
Here's some answers to common questions I get asked.
- What is your availability? When can you start?
My current status is:
— I have poor availability just now.
— I can to begin work on your project in approximately several months.- Do you have any references/testimonials?
Yes, please see my testimonials.
- How much does a website cost / What do you charge / What are your payment terms?
See a full list of my prices and payment terms and some example prices.
If you have a fixed budget in mind or want a reduced rate for bulk/ongoing work, please get in touch to discuss. I also offer discounts for charities, not-for-profits and new businesses.
- Do you offer ongoing support?
Yes, regular ongoing support can be purchased at reduced rates — please see my example prices and get in touch to discuss.
- What tools/technologies do you use?
Lots! Have a look at the Tools I Use.
- What is your response time?
For all support requests, I aim for a response time of 24-48 hours, although it is often same day.
- Can I host my WordPress site on my own servers or with another hosting company?
Yes, once your website is finished you are free to host it anywhere you like. Some companies will insist you use them for hosting and effectively 'lock you out' of accessing your site — I'll never do this!
- Do you offer hosting or email services?
Not usually, no — I will work with you to source some reliable hosting and I'll be on hand to help you get your website live.
- Can you recommend any hosting providers?
Sure, for WordPress, try these ones:
I always recommend paying a bit more decent hosting that is reliable and fast — the above should do the job.